WEBSITE SECURITY & PRIVACYPlain-English information about how BMR Pool and Patio protects your information when you visit our website and contact our team.
OUR COMMITMENT TO A SAFE EXPERIENCE
When you visit the BMR Pool and Patio website, we want you to feel confident that your information is handled with the same care and integrity we bring to every project we build. This page explains exactly what information we collect, why we collect it, how we protect it, and what we never do with it. We have written this in plain English on purpose. Privacy policies do not need to be complicated. If you have a question that is not answered here, contact us directly, and a real person will respond.
SSL ENCRYPTION
Every page on this website is protected by HTTPS encryption. The padlock you see in your browser’s address bar confirms your connection is secure and that any information you submit is encrypted in transit.
SECURE CONTACT FORMS
Our contact forms are powered by Gravity Forms, a trusted and widely used secure form platform. Your submissions are encrypted and delivered directly to our team.
NO ONLINE PAYMENTS
BMR Pool and Patio does not collect payment information online. No credit card numbers, banking details, or financial information of any kind are submitted through this website.
WHAT INFORMATION WE COLLECTBMR Pool and Patio collects two types of information when you visit this website: information you choose to provide directly by filling out a form, and anonymized traffic data collected automatically through GoogleAnalytics.
| WHAT WE COLLECT | HOW IT IS COLLECTED | WHY WE COLLECT IT |
| Name, email address, phone number, city or zipcode, project type, message | Contact form submission(Gravity Forms) | To respond to your inquiry andschedule a consultation |
|
Pages visited, time on site, general location (cityor region), device type, referring website |
Google Analytics cookies(automated) | To understand how visitors use thesite and improve our content |
What we do not collect: BMR Pool and Patio does not collect payment information, Social Security numbers, driver’s license numbers, or any other sensitive personal or financial data through this website.
HOW WE HANDLE CONTACT FORM SUBMISSIONS
When you fill out a contact form on this website, your submission is sent securely to the BMR Pool and Patioteam via Gravity Forms. Here is exactly what happens with your information after you hit submit.
- Your submission is delivered securely and encrypted to our team
- A member of our front desk reviews your inquiry and responds within one business day
- Your contact information is used only to respond to your inquiry and, if you choose to move forward, to manage yourproject relationship with BMR
- Your information is not added to any marketing list, sold to any third party, or shared with anyone outside of BMRPool and Patio
- If you would like your submission removed from our records atany time, email sales@bmrpoolandpatio.com and request deletion
COOKIES AND TRACKINGA cookie is a small file that a website stores on your device to remember information about your visit. BMR Pool and Patio uses one tracking tool that places cookies on your browser: Google Analytics.
GOOGLE ANALYTICS
Google Analytics helps us understand how visitors use our website — which pages are most popular, how longpeople spend reading, and where our traffic comes from. This helps us improve the content we publish so it ismore useful to homeowners researching pool and patio projects.
Google Analytics cookies do not collect your name, email address, phone number, or any personal contactinformation
The data collected is anonymized and aggregated — we see trends, not individual identities
Google Analytics data is retained for 14 months, after which it is automatically deleted
Google may use this data in accordance with its own privacy policy, available at policies.google.com/privacy
To opt out of Google Analytics tracking: You can install the free Google Analytics opt-out browser add-on, which prevents your visits from being included in Google Analytics data. It is available at tools.google.com/dlpage/gaoptout. You can also adjust cookie settings in your browser at any time.
THIRD-PARTY DATA SHARINGBMR Pool and Patio shares data with one third-party service: Google Analytics. Here is exactly what is shared and what is not.
| THIRD PARTY | WHAT IS SHARED | WHAT IS NOT SHARED |
| GoogleAnalytics | Anonymized site traffic data: pages visited, time onsite, general location, device type, referring website | Your name, email address, phone number,project details, or any personal contactinformation |
BMR Pool and Patio does not share, sell, rent, or trade your personal contact information with any advertiser,marketing platform, data broker, or other third party. The information you submit through our contact formstays with BMR.
HOW LONG WE KEEP YOUR INFORMATIONBMR Pool and Patio retains information only for as long as it is needed to serve you or manage your project relationship with us.
Contact form submissions
are retained for as long as needed to manage your inquiry and any resulting project. If you nevermove forward with a project, your contact information is kept only as long as necessary to follow upon your inquiry
Google Analytics data
is retained for 14 months, which is the standard Google retention period. After 14 months, the datais automatically deleted from Google’s systems
Project records
for completed builds are retained as part of BMR’s standard business records in accordance withapplicable requirements
Requesting deletion: If you would like your contact information removed from BMR’s records, email sales@bmrpoolandpatio.com with the subject line “Data Deletion Request” and we will remove your informationfrom our active records within a reasonable timeframe.
WHAT WE WILL NEVER DO WITH YOUR INFORMATIONThese are not vague commitments. They are specific things BMR Pool and Patio does not do, stated plainly.
CONTACT US WITH PRIVACY QUESTIONSyou have a question about this privacy policy, want to request deletion of your information, or have a concern about how your data was handled, reach out directly. A real person will respond within one business day.
For data deletion requests, privacyquestions, or concerns: sales@bmrpoolandpatio.com
Subject line: Privacy Inquiry
PHONE
Speak with a member of our team duringbusiness hours: 972.221.3959
Mon–Fri: 9am–5pm
Send a written inquiry to our Lewisville office:
BMR Pool and Patio
1706 Justin Rd.
Lewisville, TX 75077
COMMON PRIVACY QUESTIONS
IS MY PERSONAL INFORMATION SAFE ON THIS WEBSITE?
Yes. Every page on the BMR Pool and Patio website is protected by HTTPS encryption. Contact form submissions are handled through Gravity Forms, a secure platform, and are delivered encrypted to our team. We do not collect payment information online, and we do not sell or share your personal contact information with any third party.
DOES BMR POOL AND PATIO SELL MY DATA?
No. BMR Pool and Patio does not sell, rent, or trade your personal information to anyone. The only third-party tool that receives any data from site visitors is Google Analytics, which collects anonymized traffic information only. No personal contact information is ever shared with Google Analytics or any other outside party.
WHAT INFORMATION DOES BMR COLLECT WHEN I FILL OUT THE CONTACT FORM?
When you submit a contact form, BMR collects your name, email address, phone number, city or zip code, project type,and any message you include. This information is used only to respond to your inquiry and, if you choose to movef orward, to schedule your complimentary consultation. It is not shared with any third party.
DOES BMR USE COOKIES?
Yes. BMR Pool and Patio uses Google Analytics cookies to understand how visitors use the website. These cookies collect anonymized traffic data only — they do not collect your name, email, phone number, or any personal contact information. You can opt out of Google Analytics at any time using the browser add-on at tools.google.com/dlpage/gaoptout.
HOW LONG DOES BMR KEEP MY INFORMATION?
Contact form submissions are kept for as long as needed to manage your inquiry and any resulting project. Google Analytics data is retained for 14 months and then automatically deleted. If you would like your contact information removed from BMR’s records at any time, email sales@bmrpoolandpatio.com with the subject line “Data DeletionRequest.”
DOES BMR COMPLY WITH GDPR OR CCPA?
BMR Pool and Patio is a local home services business operating in Texas and serving the DFW Metroplex. The companyis not subject to GDPR (which applies to businesses targeting EU residents) or CCPA (which applies to businesses that meet specific revenue and data volume thresholds under California law). BMR is committed to handling all customer data responsibly regardless of specific regulatory requirements.
